eK
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Multi-department management, service tracking, and team coordination for hotels, resorts, and hospitality businesses.
The Challenge
Front desk, restaurant, spa, and housekeeping each tracking things separately creates data gaps, duplicate entries, and management blind spots.
When each department uses different systems, getting a complete picture of daily revenue requires manual consolidation -- if it happens at all.
Managing shifts, attendance, and roles across multiple departments with different operating hours requires coordination that spreadsheets cannot handle.
Service requests, charges, and special requirements get lost in the handoff between shifts and departments.
The Solution
Siloed departments
Multi-shop management lets you run each department as a connected branch with shared oversight.
No unified revenue view
Consolidated reporting aggregates sales from all departments into one dashboard.
Complex scheduling
Attendance management with role-based access handles multi-department staffing from one system.
Lost service tracking
Digital service logging ensures nothing gets lost between shifts or departments.
Features
Run front desk, restaurant, spa, and retail as connected branches with centralized oversight.
See revenue, costs, and performance across all departments in unified reports.
Track staff shifts across departments with clock-in/out, overtime, and scheduling tools.
Give each department the access they need -- front desk sees rooms, restaurant sees orders, management sees everything.
Process charges for room service, spa treatments, minibar, and activities from any device.
Generate detailed invoices with itemized charges across departments for corporate and group bookings.
“Managing a resort with a restaurant, spa, and retail shop used to mean three different systems and constant reconciliation. eKaha brought it all together.”
Resort Manager
Resort, Batangas
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