eK
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The Challenge
Without a booking system, peak hours become a free-for-all. Customers leave when they see long waits, and staff cannot plan their workload efficiently.
You know some stylists are busier than others, but without data you cannot track who generates the most revenue, who gets repeat clients, or who needs more training.
Shampoo, hair color, treatments, and styling products disappear without tracking. Overuse, spillage, and even pilferage eat into your margins silently.
Different stylists quoting different prices for the same service erodes customer trust and creates billing disputes that hurt your reputation.
The Solution
Walk-in chaos
Online and in-store appointment booking lets customers reserve slots. Staff see their schedule and prepare accordingly.
No stylist performance data
Per-stylist dashboards show revenue generated, services completed, and customer retention rates.
Product inventory waste
Track every product from purchase to use. See consumption patterns and identify waste or pilferage.
Pricing inconsistencies
Standardized service menu with fixed pricing ensures every customer gets quoted the same rate.
Features
Customers book time slots in advance. Walk-ins get added to the queue with estimated wait times.
Track revenue, service count, and repeat customers per stylist. Identify top performers and coaching needs.
Track salon products from purchase to use. Monitor consumption per service and get low-stock alerts.
Structured service catalog with fixed prices for haircuts, treatments, coloring, and packages.
Identify repeat customers, track visit frequency, and reward loyal clients to keep them coming back.
Calculate stylist commissions automatically based on services rendered and products sold.
“Before eKaha, I had no idea which of my 6 stylists was actually bringing in the most revenue. Now I can see everything -- commissions, bookings, product usage. It changed how I run the business.”
Jen Reyes
Glow Up Salon, Alabang